Comprehensive Care

Primary Residences

Interiors. Exteriors. Grounds.

• Conduct regular, comprehensive, interior and exterior property inspections (plumbing, windows, doors, furnishings, fixtures, lighting, systems, irrigation, etc.)

• Manage neighbor and community relations.

• Represent owner with home owner’s associations. Stay abreast of HOA and neighborhood developments.

• Maintain building interior and exterior, including furnishings, fixtures and systems.

• Manage grounds. Ensure healthy landscape and gardens. Monitor pool and pond chemistry. Address seasonal needs.

• Source and supervise vendors and providers. Procure cost estimates, manage vendor bids, coordinate contracts.

• Develop and implement preventative maintenance programs.

• Attend to unexpected property problems. General repairs.

• Oversee payables, receivables, bank accounts, budgets, and reporting.

• Coordinate with owner’s lawyers, accountants, lenders, insurers and family office teams.

• Create household manual and a property maintenance calendar.

• Ensure property condition meets standard set by family.

Second Homes

Routine Care. Arrivals. Departures.

• Establish open/close procedures.

• Prepare home, vehicles, and facilities for family and guest arrivals.

• Clean home, re-stock supplies, and secure premises after departure.

• Maintain buildings, facilities and grounds. Attend to problems and repairs.

• Manage neighbor and community relations.

• Conduct regular and thorough property inspections.

• Develop and implement preventative maintenance programs.

• Collect mail and packages. Coordinate deliveries.

• Oversee payables, receivables, bank accounts, budgets, and reporting.

• Ensure visits and property condition meet standards set by family.

Emergencies

Preparations. Response.

• Primary on-call responder for emergencies and security issues.

• Maintain strong relations with law enforcement and fire departments.

• Collaborate with owner’s security consultants and security personnel. Implement property specific recommendations.

• Manage gate codes, keys and approved entries.

• Assess and maintain wildfire defensible space.

• Test and maintain backup power systems.

• Coordinate general emergency preparedness.